Welcome to Kimberly Journey. By accessing or using our website, services, or engaging with our event and travel planning solutions, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully.

1. Acceptance of Terms

By using our services, you confirm that you are at least 18 years old and have the legal capacity to enter into this agreement. If you do not agree with these terms, you should not use our services.

2. Services Provided

Kimberly Journey offers event management, conference planning, travel booking, language translation for travelers, travel itinerary creation, convention planning, and wedding coordination. Specific terms, costs, and timelines for each service will be detailed in individual contracts or agreements.

3. Bookings and Payments

  • All bookings must be confirmed in writing and accompanied by the required deposit.

  • Payments must be made according to the agreed schedule.

  • Late payments may result in cancellation of services.

  • Prices are subject to change until a booking is confirmed and payment is received.

4. Cancellations and Refunds

  • Cancellations must be made in writing.

  • Refund eligibility will depend on the timing of the cancellation and the nature of the service booked.

  • Non-refundable deposits may apply to certain services.

5. Client Responsibilities

  • Clients must provide accurate information for planning and booking purposes.

  • Any required travel documents are the responsibility of the client.

  • Clients must comply with the laws and regulations of the destinations involved.

6. Limitation of Liability

While Kimberly Journey strives for excellence, we are not responsible for circumstances beyond our control, including but not limited to natural disasters, strikes, or unforeseen changes in scheduling. Liability for any claim arising from our services will be limited to the amount paid for that specific service.

7. Changes to Services

Kimberly Journey reserves the right to modify, suspend, or discontinue any part of our services when necessary, with reasonable notice provided to clients when possible.

8. Contact Information

For questions about these Terms and Conditions, please contact us at [email protected].